Contact Us
Last updated: July 5, 2026
Questions, order help, or a sizing check before you buy? We're a tiny operation (two cats and a laptop), so the fastest way to reach us is email:
We aim to reply within 1–2 business days. You can also find us on Instagram at @pihandchih.
Have an order question?
Please include your order number and the email you used at checkout so we can find it fast. Common reasons to reach out:
- Where's my order / tracking help.
- Fixing a shipping address (email us right after ordering).
- A problem with your item — defective, damaged, or misprinted. Include a photo and see our Refund Policy.
- Sizing questions before you buy.